Thank you for shopping with Stray Gallery. We’re dedicated to providing a smooth and reliable shipping experience for all our customers. Please review the details below to understand how we handle orders, shipping times, and delivery updates.

 

 

 

Processing Time

 

• All orders are processed within 2–4 business days after payment is confirmed.
• During high-demand periods or product drops, processing may take up to 7 business days.
• You will receive a shipping confirmation email with tracking information once your order has been shipped.

Shipping Options & Delivery Times

 

 

 

 

We currently ship within the United States and offer the following options:

• Standard Shipping (3–7 business days) — $6.99
• Expedited Shipping (2–3 business days) — $12.99
• Free Standard Shipping on orders over $100 USD

Delivery times are estimates and may vary depending on carrier delays, weather, or high-volume periods.

 

International Shipping

 

 

 

• International shipping is available to select countries.
• Shipping rates and delivery times vary by location and will be calculated at checkout.
• Stray Gallery is not responsible for customs fees, import taxes, or delays caused by customs processing in your country.

 

Order Tracking

Once your order has shipped, you’ll receive a tracking number via email.

Please allow up to 48 hours for tracking information to update after you receive the confirmation email.

 

Lost or Delayed Packages

If your package is delayed, please first check with the carrier using your tracking number.

If your order has been marked as “Delivered” but you haven’t received it:

1. Check your mailbox, porch, or local post office.
2. Contact the shipping carrier for more details.
3. If you still can’t locate your package, reach out to us at spprt.straygallery@gmail.com within 7 days of the marked delivery date.

Stray Gallery is not responsible for lost or stolen packages once marked as delivered by the carrier.

Address Changes

Please double-check your shipping address before placing your order.

We cannot guarantee address changes once an order is processed. If you notice an error, contact spprt.straygallery@gmail.com as soon as possible.

 

Preorders and Made-to-Order Items

Some items may be offered as preorders or made-to-order.

These items will have extended processing times listed on the product page. You’ll receive updates as soon as your item ships.

Contact Us

 

 

 

For any questions about your order or shipping, please contact our team at:

 

📩 spprt.straygallery@gmail.com

📦Instagram: @stra.ygallery